Call Taker | Print |

Answers incoming emergency and non emergency voice and Telecommunication Device for the Deaf (TDD) calls from the public through Fulton County's 9-1-1 Public Safety System. The Call Taker determines the nature of the call and correct signal and/or code, assigning priority to the call while simultaneously entering information into a Computer Aided Dispatch (CAD) System. The Call Taker provides lifesaving and pre-arrival instructions to callers in emergency medical situations and remains on the line with the caller/patient to monitor the patients' medical status while responders are en route.