Legendary Customer Service | Print |
 
 
 

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Lila Womack is this week's Service Legend.

   

Lila works for the Dorothy C. Benson Senior Multipurpose Facility as the Life Enrichment Coordinator.  She is responsible for coordinating activities, classes, events and creating an atmosphere of "Happiness" for seniors who participate in the center's programming.  

Lila takes her job seriously and performs her duties in the spirit of excellence. She plans outings, forms community partnerships, conducts community outreach and recruits and trains volunteers, all to benefit the seniors at the Benson Senior Facility.  

Sabrina Hudson is the Facility Manager and is Lila's supervisor.  She said Lila being recognized as the Legendary Service Employee of the Week is well-deserved. "Lila's effectiveness and dedication to her job shows as she puts the customers first.  She takes a professional responsibility in everything she does," Hudson said.  

Lila is one of several staff members who work to reach the facility's overall goal of providing quality life enrichment programs to Benson's seniors.  The initiatives are designed to help stimulate the mind, body and soul as well as improve health and fitness.  

Lila said she is honored to be recognized in this capacity.  "I am proud to serve as a Customer Service Representative for Fulton County's Office of Aging.  It is a vital part of my job responsibilities. It is important for seniors to be engaged, fulfilled, safe and happy,"

Lila said.  

Lila Womack, a true Service Legend  that believes in and exemplifies the County's customer service slogan - "BECAUSE WE CARE, WE SERVE."  

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Fulton County continues its work toward making the County 1st in 3 in  Impact, Service and Efficiency.

Providing quality customer service is a part of the County's strategic plans and employees are key contributors when it comes to accomplishing this goal.  

Leadership recognizes employees are the first point of contact when it comes to service delivery and in an effort to say Thank You for their exemplary service, this publication highlights employees who have  delivered excellent customer service throughout their tenure with Fulton County.    

  1. Service Legend  - Lila Womack!